1. Unopened Products
You may return any “unopened” products and accessories within 30 days of delivery for a refund. Please send the item back to us in its original condition and packaging and we’ll refund your purchase price. The freight charges will need to be covered by the customer.
2. Cancelled Orders
An order that has been shipped cannot be cancelled. If you refuse an order, it will then fall under our standard return policy.
3. Opened Products
Opened Products cannot be returned.
4. Defective Or Damaged Products
We encourage you to test your product within 15 days of receipt so we can quickly remedy any mechanical problems. If you think your product is defective, don’t worry. In most cases, it’s a simple issue that can be resolved. Please contact us so we can arrange either your choice of: product inspection under warranty and repair, a replacement, or refund.
5. Incorrect Item
In the event that the incorrect item is delivered, please Contact Us so we can arrange and coordinate either your choice of replacement or refund.
6. Used Products
Products that have been used can not be returned. They come with manufacturer’s warranty.